Social Media & Community Intern

About Decentro Decentro is a Y-Combinator backed banking & payments infrastructure company. Decentro provides building blocks that help companies stitch their fintech workflows in a few weeks. While starting our first fintech venture back in 2014, we spent years convincing banks to partner with us. Before we could launch our fintech product (more here), we had to convince different departments within banks - including technology, business, leadership, legal, and support to get the green signal. Fast forward to today, we realise that banks & regulatory institutions find it difficult to help the longer tail of companies build innovative & compliant fintech solutions. What if there was a platform (think AWS for cloud or Twilio for messaging) that abstracts the complexities of banking, identity, payments, lending, and provides simple APIs so that companies do not have to spend years dealing with banks? We’re solving this pain point at Decentro since 2020. We’ve scaled to process $4 billion + in payment volumes & have 1400+ customers across India & Singapore in multiple verticals such as marketplaces, banks, regulated institutions, fintechs, lenders, gaming, and more. About the role We are looking for a creative and proactive Social Media & Community Intern to grow Decentro and Neowise’s digital presence. Working closely with our marketing team, you will create content, build community engagement and turn market conversations into actionable insights. What is expected from you - • Create and schedule posts, carousels and short videos across LinkedIn, X, Reddit and YouTube, with LinkedIn as the priority. • Turn product launches, customer stories and leadership insights into engaging content. • Engage with comments, messages and relevant fintech conversations, and build relationships with customers, prospects and partners. • Grow our Reddit presence through useful contributions that respect community guidelines. • Support meet ups, webinars and fintech events through promotions, live coverage and recaps. • Monitor brand mentions, competitors and industry developments; share weekly insights and promptly flag customer concerns. • Track social media performance and maintain a simple dashboard to guide improvements. What we are looking for – • Currently pursuing or recently completed a degree in Marketing, Communications, Business, Economics, Journalism or a related field. • Strong English writing skills and the ability to explain complex ideas simply. • Active on LinkedIn and X, with an understanding of content that engages B2B audiences. • Interest in fintech, payments, lending and banking. • Working knowledge of Canva or Figma and a basic video editing tool. • Comfort with analytics, attention to detail and a proactive approach. Good to have – • Previous social media, content or community projects, including personal initiatives. • A portfolio of short videos or carousels. • Familiarity with Reddit, SEO basics and social media scheduling or listening tools. • Experience organising events or fluency in an additional Indian language. What we offer – • The opportunity to make an impact and contribute to fintech innovation. • Hands-on experience building a B2B fintech brand and community. • A multicultural and diverse team that values learning and collaboration. • A culture of independent thinking, ownership and execution. If this aligns with you, time to hop on! We are an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, colour, religion, sex, disability status or any other characteristic protected by law. Department: Decentro- Design & Marketing Experience: 0-1 Years