[Internal Hiring]: Services-Outreach Specialist Team Lead

Location: Noida (Work from Office) Experience: 5+ Yrs CTC: ₹12–15 LPA Employment Type: Full-Time About the Role We are looking for an experienced Outreach Specialist Team Lead to lead and mentor a team of 5–8 SDR/Outreach Specialists focused on generating high-quality outbound leads for our software services business. This is a hands-on leadership role where the ideal candidate will actively contribute to outbound prospecting while ensuring consistent team performance and pipeline generation. The candidate should have prior experience in software services/IT services and possess a strong understanding of outbound sales strategies, lead generation, and SDR operations. Key Responsibilities • Lead, mentor, and manage a team of 5–8 Outreach Specialists/SDRs. • Drive consistent outbound lead generation through email campaigns, LinkedIn outreach, cold calling, and other prospecting channels. • Monitor individual and team KPIs including outreach volume, meetings booked, conversion rates, and pipeline contribution. • Coach team members on prospecting techniques, objection handling, and best outreach practices. • Develop and execute outbound strategies to generate qualified sales opportunities. • Collaborate with the Sales and Marketing teams to optimize lead quality and campaign effectiveness. • Maintain CRM hygiene and ensure accurate reporting of outreach activities and pipeline metrics. • Identify process improvements to increase team productivity and campaign performance. • Conduct regular performance reviews and provide constructive feedback to team members. Required Skills & Qualifications • Bachelor's degree in Business, Marketing, or a related field. • 5+ years of experience in Lead Generation, SDR, Business Development, or Outbound Sales. • Minimum 1–2 years of experience leading or mentoring an SDR/Lead Generation team. • Strong experience in software services/IT services is mandatory. • Hands-on experience with LinkedIn Sales Navigator, Apollo, ZoomInfo, Clay, Lusha, or similar prospecting tools. • Experience using CRM platforms such as HubSpot, Salesforce, Zoho CRM, or similar. • Strong communication, coaching, and stakeholder management skills. • Ability to analyze outreach metrics and improve team performance. • Self-driven, target-oriented, and comfortable working in a fast-paced environment. Preferred Qualifications • Experience managing outbound campaigns for US, UK, or European markets. • Understanding of B2B sales processes and enterprise prospecting. • Exposure to AI-powered sales engagement tools is an added advantage. Key Performance Indicators (KPIs) • Qualified outbound leads generated. • Meetings booked for the sales team. • Team productivity and outreach activity. • Conversion rates from outreach to qualified opportunities. • CRM accuracy and reporting compliance. • Achievement of monthly and quarterly lead generation targets. Why Join Us? • Opportunity to lead a growing outbound sales function. • Collaborative and fast-paced work environment. • Exposure to global B2B software services markets. • Career growth with ownership and leadership responsibilities. Department: Business Development - ValueCoders Experience: 5+