Executive Control Tower

Key Responsibilities • Customer Coordination: Make 150–200 outbound calls daily to confirm customer availability and schedule supply chain activities. • Scheduling: Create, manage, and update schedules for daily supply chain operations. • Warehouse Coordination: Coordinate with warehouse and internal teams to ensure timely execution of scheduled activities. • Tracking and Reporting: Monitor daily supply chain metrics, delays, and exceptions, and share timely updates. • Issue Resolution: Identify scheduling conflicts and operational delays, and coordinate with relevant teams to resolve them. • Data Management: Maintain accurate records of schedules, changes, customer confirmations, and operational performance. • Operational Excellence: Ensure schedules are updated accurately, follow-ups are completed on time, and day-to-day operations run smoothly. Skills and Qualifications • Basic knowledge of Microsoft Excel, including VLOOKUP, Pivot Tables, and basic formulas. • Familiarity with Google Sheets and Microsoft Office. • Strong verbal and written communication skills in English and Hindi. • Good organisational skills and attention to detail. • Ability to manage multiple tasks and priorities in a fast-paced environment. • Comfortable making a high volume of outbound calls and coordinating with multiple stakeholders. Preferred Qualification: Bachelor's degree in any discipline. Department: Control Tower Experience: 0-2