Senior Manager - Sales

About GoKwik GoKwik is a growth operating system designed to power D2C and eCommerce brands across the customer journey. From checkout optimization and payments to retention, engagement, and post-purchase experiences, GoKwik helps brands unlock incremental growth and build stronger, more efficient businesses. With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik is building the infrastructure that powers the next generation of commerce. Why This Role Matters As Senior Manager – Sales, you will play a key role in driving new business growth, building strategic customer relationships, and expanding GoKwik’s presence across the D2C and eCommerce ecosystem. This role requires a strong combination of consultative selling, strategic account development, and new business acquisition. You will be responsible for identifying high-potential brands, understanding their business challenges, positioning technology-led solutions, and driving opportunities from initial engagement to closure. What You’ll Own New Business & Strategic Revenue • Own revenue targets and drive new business acquisition across high-potential D2C, eCommerce, retail, and consumer brands. • Build and manage a strong sales pipeline through outbound prospecting, GoKwik’s merchant ecosystem, founder networks, agencies, referrals, and industry relationships. • Manage the complete sales cycle, from prospecting and discovery to solution presentation, negotiation, closure, and onboarding. • Identify strategic accounts with opportunities to improve business performance through technology-led solutions. • Build accurate revenue forecasts and maintain visibility into pipeline health, deal stages, risks, and closure timelines. • Develop account plans to maximize revenue opportunities and establish long-term customer relationships. Consultative & Enterprise Selling • Engage with founders, CEOs, CXOs, and senior eCommerce, Growth, Digital, Marketing, and Technology stakeholders. • Understand customer business models, growth priorities, existing technology stacks, operational challenges, and performance metrics. • Develop data-backed business cases that demonstrate business value, operational efficiency, conversion improvement, and revenue impact. • Navigate complex, multi-stakeholder sales processes and address objections related to technology adoption, integrations, migration, implementation, and commercial viability. • Position technology-led solutions as strategic business enablers rather than standalone products. • Build trust with senior stakeholders and establish credibility through a strong understanding of customer needs and industry dynamics. GTM Strategy & Market Development • Contribute to defining the ideal customer profile (ICP), target segments, buying triggers, positioning, and sales strategy. • Build repeatable prospecting, qualification, and closing processes to drive predictable revenue growth. • Identify customer pain points, competitive dynamics, and emerging market opportunities. • Collaborate with Product, Engineering, Growth, Marketing, and leadership teams to translate market insights into business and GTM priorities. • Develop sales playbooks, customer success stories, proof-of-concept initiatives, and case studies to strengthen the sales motion. • Explore new acquisition channels, strategic partnerships, and ecosystem relationships to expand market reach. Who You Are • 6–10 years of experience in B2B, SaaS, technology, or consultative sales, with a strong track record of new business acquisition and revenue generation. • Proven experience owning and delivering against significant revenue targets. • Strong experience selling technology products or solutions to D2C, eCommerce, retail, or consumer brands. • Demonstrated ability to engage and influence founders, CEOs, CXOs, and senior business and technology stakeholders. • Strong consultative and solution-selling capabilities, with the ability to translate business challenges into commercial opportunities. • Proven ability to independently generate pipeline, manage strategic accounts, and close complex deals. • Strong commercial acumen and the ability to develop ROI-driven business cases. • Excellent communication, presentation, negotiation, objection-handling, and closing skills. • Experience building market demand and driving adoption for technology solutions in competitive or evolving markets. • Strong understanding of the Indian D2C, eCommerce, and technology ecosystem. • Ability to operate with high ownership, autonomy, and a results-oriented mindset in a fast-paced environment. Why GoKwik At GoKwik, you’ll have the opportunity to work at the intersection of D2C, eCommerce, technology, and AI-led growth. You’ll engage directly with founders, CXOs, and senior business leaders, own meaningful revenue outcomes, and contribute to expanding GoKwik’s presence across the commerce ecosystem. With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik offers the scale, network, and ownership to build meaningful business impact in a fast-paced, high-growth environment. Department: Sales Experience: 6 - 10 Years