Site Reliability Engineer

About Decentro Decentro is a Y-Combinator backed banking & payments infrastructure company. Decentro provides building blocks that help companies stitch their fintech workflows in a few weeks. While starting our first fintech venture back in 2014, we spent years convincing banks to partner with us. Before we could launch our fintech product (more here), we had to convince different departments within banks - including technology, business, leadership, legal, and support to get the green signal. Fast forward to today, we realise that banks & regulatory institutions find it difficult to help the longer tail of companies build innovative & compliant fintech solutions. What if there was a platform (think AWS for cloud or Twilio for messaging) that abstracts the complexities of banking, identity, payments, lending, and provides simple APIs so that companies do not have to spend years dealing with banks? We’re solving this pain point at Decentro since 2020. We’ve scaled to process $4 billion + in payment volumes & have 1400+ customers across India & Singapore in multiple verticals such as marketplaces, banks, regulated institutions, fintechs, lenders, gaming, and more. Decentro seeks a Site Reliability Engineer to own our information security posture and DevSecOps practices in a hands-on IC capacity. This senior individual contributor will lead our small security team, reporting directly to the CISO or engineering leadership, while mentoring a DevOps Engineer and Infosec Associate. About the role Decentro is looking for a Site Reliability Engineer in Bengaluru to help operate and improve the reliability of critical payment infrastructure at scale. This role will work closely with engineering, platform, and security teams to strengthen observability, automate operations, improve incident response, and ensure services meet reliability targets in a high-availability production environment. As part of this role, you will help build resilient systems, reduce operational toil, and improve the overall reliability and performance of production services that process large transaction volumes. What you will do • Monitor production systems, investigate alerts, and respond to service degradation or incidents. • Improve observability across services through metrics, logs, traces, dashboards, and better alerting. • Work with engineering teams to define and maintain service-level objectives and production readiness standards. • Automate repetitive operational tasks using scripting and infrastructure-as-code practices. • Participate in on-call rotations, incident reviews, and postmortems, and drive follow-up actions to prevent repeat issues. • Support cloud infrastructure, deployment reliability, and capacity planning for business-critical systems. • Collaborate with platform, security, and application teams to improve resilience, scalability, and recovery processes. • Contribute to internal tooling and runbooks that improve day-to-day operational efficiency. What we are looking for • 2–4 years of experience in SRE, DevOps, platform engineering, infrastructure engineering, or related roles. • Hands-on experience with AWS, Linux, networking fundamentals, and shell scripting. • Proficiency in at least one programming or scripting language such as Python, Go, or Bash. • Familiarity with Kubernetes, Terraform, CI/CD systems, and production deployment workflows. • Experience with observability and monitoring tools such as Datadog, Prometheus, Grafana, CloudWatch, or similar platforms. • Good understanding of incident response, troubleshooting, root cause analysis, and system performance. • Strong documentation and communication skills, with the ability to work effectively during high-pressure situations. • Experience in fintech, payments, or other high-availability environments is a plus. What success looks like • Improved reliability and uptime of critical production systems. • Faster detection and resolution of incidents. • Better visibility into system health and service performance. • Reduced manual operational effort through automation. • Stronger engineering practices around production readiness and reliability. Why join Decentro You will work on high-scale payment infrastructure, solve real production reliability challenges, and contribute to systems that power critical financial workflows. This is an opportunity to build strong platform and reliability depth while working with a fast-moving team in one of the most interesting segments of fintech. What We Offer The ability for you to make an impact and lay a foundation for the upcoming fin-tech innovations. A multicultural and diverse team of colleagues from different states that speak in total of 6 Indian and global languages. Progressive and flexible work hours that match your personality and lifestyle. The best-in-class perks and benefits for the team. Check out our careers page for the same: https://decentro.tech/careers/https://decentro.tech/careers/ Backed by global investors such as Ycombinator & Rapyd, we're a contrarian and progressive culture of independent thinkers and systematic executors that are driven to build cool things that matter. If this aligns with you, time to hop on! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by law. Department: Decentro- Engineering Experience: 2-4 years