Technical Account Manager

🚀 We're Hiring | Technical Account Manager 📍 Location: Gurgaon 💼 Experience: 2–3 years ⏱️ Joining Preference: Immediate Joiners About the Role We are looking for a Technical Account Manager who can manage enterprise client relationships and ensure a smooth onboarding and implementation experience. The ideal candidate should have experience working with customer onboarding platforms, a good understanding of APIs, and strong client coordination and communication skills. Key Responsibilities • Manage end-to-end onboarding and implementation for enterprise clients. • Act as the primary point of contact for clients throughout the onboarding journey. • Understand client requirements and coordinate with internal teams to ensure timely delivery. • Build and maintain strong relationships with enterprise clients. • Troubleshoot and coordinate resolution of client issues by working closely with relevant internal teams. • Work with clients to understand technical requirements and provide appropriate solutions. • Coordinate with Product, Technology, Operations, and other stakeholders to ensure smooth execution. • Maintain regular communication with clients and provide timely updates on project progress. • Support client requirements related to APIs and integrations. • Identify opportunities to improve the overall customer onboarding and experience. What We're Looking For • 2–3 years of experience in Technical Account Management, Customer Success, Client Success, Implementation, or a similar role. • Experience working with customer onboarding platforms. • Experience managing enterprise clients, preferably in the BFSI domain. • Good understanding of APIs and integrations. • Strong client communication and coordination skills. • Ability to manage multiple stakeholders and priorities effectively. • Strong problem-solving and relationship management skills. • Immediate joiners will be preferred. Department: Sales Experience: 2–3 years