Channel Partner Operations Manager

Channel & Partnership Operations Manager – BFSI Company: Signzy Location: Gurgaon, on site Experience: 3+ Years About Signzy Signzy is a leading RegTech and B2B SaaS company helping financial institutions simplify and secure digital onboarding, identity verification, compliance, and fraud prevention. We work with Banks, NBFCs, Fintechs, Insurers, Lenders, and other BFSI organizations to deliver technology-led solutions across the financial services ecosystem. About the Role We are looking for a Channel & Partnership Operations Manager to build, scale, and manage Signzy's channel partner and advisor ecosystem across the BFSI sector. This is a builder role for someone who can identify the right partners, build strategic relationships, create joint go-to-market opportunities, generate partner-led pipeline, and ultimately convert partnerships into revenue. The role will also own the day-to-day operations and allied activities related to the channel partner business, ensuring that partnerships are effectively managed, tracked, and scaled. Key Responsibilities Channel & Partner Development • Identify and onboard strategic channel partners across:• System Integrators • Core Banking, LOS & LMS vendors • BFSI Consultancies • Resellers • Marketplaces • Advisors and other ecosystem partners • Build and maintain strong relationships with key partner stakeholders. • Develop partner acquisition and engagement strategies aligned with Signzy's business objectives. • Manage the complete partner lifecycle from identification and onboarding to activation, performance tracking, and growth. Partner-Led Business & GTM • Develop joint GTM plans with strategic partners. • Identify opportunities for partner-led pipeline generation and revenue. • Work closely with partners to identify customer opportunities and drive conversions. • Enable partners with relevant product knowledge, sales collateral, pitches, and other resources. • Track partner performance against business and revenue targets. • Build a predictable partner-led revenue pipeline. Channel Partner Operations • Own and streamline the operational processes associated with the channel partner business. • Maintain accurate partner databases, trackers, pipelines, and performance reports. • Track partner onboarding, agreements, opportunities, leads, revenue, and payouts/incentives as applicable. • Coordinate with internal teams including Sales, Marketing, Product, Finance, Legal, and Operations to ensure smooth partner execution. • Establish and improve processes, dashboards, reporting mechanisms, and governance for the partner ecosystem. • Identify operational gaps and implement scalable processes to improve partner productivity. BFSI & Product Understanding You will work across Signzy's BFSI-focused solutions, including: • KYC & KYB • AML & Compliance • Fraud Prevention • Video KYC • e-Sign • Digital Onboarding • Identity Verification • Other RegTech and BFSI technology solutions What We're Looking For Mandatory Requirements • 3+ years of relevant experience in Channel Sales, Alliances, Partnerships, Partner Management, or Channel Operations. • Mandatory experience with a RegTech or B2B SaaS company serving the BFSI sector. • Experience working with Banks, NBFCs, Fintechs, Insurers, Lenders, or other BFSI organizations. • Strong understanding and network within the BFSI ecosystem. • Demonstrated experience in generating business/revenue through channel or strategic partners. • Strong operational skills with the ability to manage trackers, processes, reporting, partner onboarding, and cross-functional coordination. • Ability to build partnerships from scratch and take ownership of the entire partner life cycle. • Strong communication, stakeholder management, negotiation, and relationship-building skills. You Will Be a Great Fit If You • Enjoy building something from the ground up. • Can balance business development with strong operational execution. • Are comfortable working in a fast-paced B2B SaaS environment. • Have a strong understanding of the BFSI technology ecosystem. • Can independently identify opportunities and turn relationships into revenue. • Are data-driven and comfortable managing pipelines, dashboards, and partner performance metrics. • Have a strong bias toward ownership and execution. Why Join Signzy? • Build and scale a strategic channel ecosystem in the BFSI technology space. • Work closely with Banks, NBFCs, Fintechs, Insurers, and Lenders. • Own a high-impact role with direct contribution to business growth. • Work at the intersection of RegTech, SaaS, BFSI, and Partnerships. • Opportunity to build processes and partnerships from the ground up. Interested? If you have experience building BFSI partnerships for a RegTech or B2B SaaS company, have a strong industry network, and enjoy turning partnerships into measurable business outcomes, we'd love to hear from you. Department: Sales Experience: 3+ years