Associate Architect (VMWare / Windows)

About Us HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 1000+ leading companies worldwide. Trusted by prestigious organisations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimises order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experienced a robust year-over-year growth of 24%. With a global presence spanning 6+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate, diverse individuals to join us on this exciting path to becoming a publicly traded company and to help shape our promising future. Job Summary We are seeking a highly technical and resilient Associate Architect (VMWare / Windows) to engineer, scale, and govern our hybrid enterprise infrastructure and cloud operations pipeline. In this role, you will bridge the gap between business architecture and low-level technical execution, architecting highly available VMware and AWS environments, implementing robust CI/CD deployment workflows, and leading cross-functional alignment across multiple engineering squads.The ideal candidate is a technical powerhouse with deep expertise in Windows Server lifecycles, enterprise virtualization, and cloud systems engineering, possessing a zero-trust mindset toward PCI compliance, hardened security baselines, and rapid incident mitigation. Key Responsibilities • Lead and coordinate cross-functional teams and external stakeholders to align infrastructure delivery with broader business objectives. • Act as the primary point of contact for critical escalations, driving accountability and ensuring seamless communication during high-pressure situations. • Manage and maintain enterprise virtualization environments, overseeing ESXi host and vCenter upgrades to ensure high availability and optimal resource utilization. • Engineer and support mid-level complexity AWS cloud infrastructure, leveraging cloud services to optimize workloads, improve scalability, and maintain overall environment health. • Administer, optimize, and maintain critical business applications on Windows platforms, including SFTP, SMTP, MI2, and MC2 systems. • Orchestrate end-to-end Windows OS upgrades and legacy-to-modern system migrations, minimizing downtime and mitigating compatibility risks. • Design and execute robust build and deployment workflows tailored for Windows environments to streamline application delivery. • Manage comprehensive patch management schedules, ensuring all Windows servers remain secure against emerging vulnerabilities. • Spearhead PCI Audit handling and compliance readiness, ensuring infrastructure configurations and access controls rigorously meet industry security standards. • Own the Root Cause Analysis (RCA) process for major incidents, identifying systemic vulnerabilities and implementing permanent remediation steps. • Provide deep technical troubleshooting expertise across complex, multi-tiered infrastructure to maintain strict SLA compliance. • Oversee software and tool subscription renewals, forecasting budget requirements to prevent service disruptions for critical operational tools. Skill & Experience Needed • 8+ years of experience in systems engineering, cloud operations, or enterprise infrastructure management. • Systems Administration: Deep expertise in Windows Server environments, OS lifecycle management, patching tools, and core services (SFTP, SMTP). • Virtualization & Cloud: Strong hands-on experience with VMware (ESXi, vCenter upgrades) and mid-level AWS cloud engineering (EC2, VPC, S3, IAM, etc.). • Compliance: Proven track record handling rigorous security audits, specifically PCI compliance. • Leadership & Communication: Exceptional stakeholder management skills with the ability to lead multi-team collaborations and handle high-stakes technical escalations calmly and effectively. What You’ll Get • Competitive salary. • Fun-filled work culture (https://www.highradius.com/culture/). • Equal employment opportunities. • Opportunity to build with a pre-IPO Global SaaS Centaur.