About this role
About the Team
Being part of Meesho's Fulfillment and Experience (F&E) team, will zip you to the cockpit of our
ever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users.
We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We
come with diverse skill sets and responsibilities ranging from running operations/support to managing
the supply chain, and maintaining analytics.
At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3
cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up
completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that
reimagines e-commerce, not just in India but globally.
We focus on personal growth and fun at work just as much as we do on working hard. That is why, we
have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and
recognitions
About the Role
As a Cluster Head - Security and Investigations at Meesho, you’ll run a Regional org focused on reducing
Security incidents and identifying, reducing and resolving malicious losses and frauds on the ground.
You’ll achieve it by forging strong collaborations with the Business and Operations teams, Operations
partners and Sellers alike.
You’ll work closely with the mentioned teams in order to serve our users better. To this end, you’ll also
lead key initiatives, audits, formulating and implementing SOPs and deliver impactful projects to cater to
security and loss prevention needs for the organization.
Your guiding question in this role will be “How can we build an efficient, fraud-free, high on ownership
and integrity supply chain, while keeping customer experience at max”. You’ll answer this question every
day through owning the Security and Investigations charter for the Fulfillment and Experience, and
Meesho at large.