About this role
Summary
• About HighRadius: HighRadius guarantees Value Creation for the Office of the CFO with a single Agentic AI platform. The platform integrates 180+ AI agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. Each agent is tied to measurable KPIs, ensuring real outcomes in just 3–6 months across 1,300+ Global Enterprises.
Location: Amsterdam, office-based, 5 days per week. 40% travel across Europe.
*Please note: This is a local role; you must have the right to live and work in the Netherlands to apply.
About the Role
• Value Delivery & Process Optimization
• Value Delivery: Identify the potential improvements in technology and process and work with customers to drive business outcomes (e.g., DSO reduction, increased auto-match rates).
• The "Day-in-the-Life" Audit: Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks.
• Adoption Strategy: Design and execute playbooks that drive user engagement and ensure the AI platform becomes the backbone of the client’s finance operations.
• Strategic Governance & Steering
• Operational Committee Ownership: Lead monthly meetings with client SMEs to review health metrics and tactical progress.
• Executive Readiness: Manage up and prepare executives for Steering Committees, providing the data-driven narrative of value delivered.
• Change Management
• The 80/20 Rule: Stack-rank client requests and technical enhancements. You must possess the business acumen to negotiate with client managers, focusing resources on the 20% of changes that drive 80% of the impact.
• Roadmap Alignment: Prevent "scope creep" by aligning client desires with the core product vision, ensuring scalability over customization.
• Cross-Functional Stakeholder Management
• Orchestration: Stakeholder management of internal resources across Product, Engineering, and Consulting to solve high-impact escalations.
• Task Force Leadership: When a critical issue arises, you lead the war room. You own the resolution timeline and the post-mortem strategy to prevent recurrence.
Who You Are
• Trusted Advisor: You are the client's trusted advisor. You’re at ease leading meetings with Finance Directors, managers, and subject-matter experts. You also love data analysis, designing, and re-configuring agents to drive and deliver value to customers.
• Analytical expert: You will use the value vs complexity matrix to identify solutions and solve problems.
• Leadership skills : Strong articulation skills, ability to play Devil’s advocate, ability to manage a portfolio of around 20 customers.
• HighRadian DNA: You have a bias for action, strong ownership of your customers and customer projects, and a desire to work in a fast-paced SaaS environment.
• Excellent communicator: Excellent written & verbal communication and presentation skills in English; French and German language are a plus.
Why HighRadius?
• Impact: Gain top-tier experience with a market leader in Autonomous Finance, transforming antiquated processes with AI driven solutions. We strive to promote 35% of our talent per year, ensuring you accomplish career milestones to broaden your skillsets.
• Culture: Join a high-growth, high-energy FinTech unicorn.
• Excellent Benefits: Fun Team events, Health Insurance and Wellness and gym reimbursements, 25 days paid time off per calendar year, lunch provision